Claim Pilot

No insurance? You may still have a claim.

Someone else damaged your vehicle, asset or property?

Claim Pilot helps people and businesses prepare, submit and manage third-party damage claims online.

No recovery. No fee. No calls. No paperwork chaos.

Check If My Claim Qualifies

Online Only

Manage your claim through a structured digital process. No calls, no paperwork chaos.

No Recovery, No Fee

You only pay the agreed success fee if money is recovered.

Structured Claim Support

We help prepare, submit and follow up suitable third-party damage claims.

How it works

1. Check eligibility

Complete the online claim check in a few minutes.

2. We review

We assess the claim based on liability, evidence, documents and value.

3. We request documents

If the matter appears suitable, we request the required supporting documents.

Who we help

Individuals

People with damage to their vehicle, asset or property.

Small Businesses

Business owners with damage to property, vehicles or assets.

Property Owners

Owners of residential, commercial or rental properties.

Public & Private Entities

Organisations, schools,

HOAs and other institutions.

Claims we may assist with

Private vehicles

Damage to cars and private-use vehicles.

Business vehicles

Commercial vehicles, bakkies and fleet-related damage.

Motorcycles

Two-wheeler, delivery rider and light mobility claims.

Trucks & trailers

Damage involving trucks, trailers or heavier commercial vehicles.

Business assets & equipment

Damage to tools, movable assets, stock or equipment.

Property damage

Damage to gates, walls, driveways, buildings or fixed property.

Municipal & infrastructure damage

Tree, pothole, road defect or infrastructure-related damage.

When a claim may not be suitable

We review every enquiry before accepting a claim.

Some claims may not be suitable for Claim Pilot’s online process where:

• the expected recovery value is too low;

• there is no known responsible party;

• there is no proof of ownership;

• there is little or no useful evidence;

• the claimant appears to be mostly at fault;

• the claim is too old or poorly documented;

• the claimant does not want to use the online process.

This helps us focus on claims that have a realistic chance of recovery.

No Recovery, No Fee.

Our success fee is agreed upfront and is only payable if money is recovered.

If the claim is not accepted, or if no money is recovered, no success fee is payable.

Simple, transparent and aligned with recovery.

Important notice

Claim Pilot is not a law firm and does not provide legal advice or legal representation.

We provide claim administration, document preparation, submission, follow-up and settlement support.

If legal advice, a formal demand, summons or litigation is required, the matter may be referred to an attorney.

Submitting a claim check does not mean your claim has been accepted. Each matter is reviewed based on liability, evidence, documents, recovery value and suitability for online handling.

Check If My Claim Qualifies

Frequently asked questions

Can I claim if I do not have insurance?

Possibly. If someone else caused the damage, you may still have a third-party damage claim. Claim Pilot reviews the facts, evidence, responsible party details and estimated recovery value before deciding whether the claim is suitable.

Do you guarantee payment?

No. Each claim depends on liability, evidence, documents, claim value and the response from the responsible party, insurer, administrator or municipality. Claim Pilot does not guarantee that a claim will be accepted or paid.

Do I need to call Claim Pilot?

No. Claim Pilot is an online-only service. This keeps the process structured, affordable and document-based. Please use the claim check form to start the process.

What do you charge?

We work on a no-recovery-no-fee basis. Our success fee is agreed upfront before we proceed with an accepted claim. If the claim is not accepted, or if no money is recovered, no success fee is payable.

Are you attorneys?

No. Claim Pilot is not a law firm and does not provide legal representation. If legal advice, a formal demand, summons or litigation is required, the matter may be referred to an attorney.

What happens after I submit the claim check?

We review your information. If the claim appears suitable, we may request additional documents before deciding whether to proceed. Submitting a claim check does not mean your claim has been accepted.

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